Ninety percent of those in the know in our industry would not have their car serviced with engine oil without knowing the brand, viscosity grade, and API Service Classification of the product used.
The Petroleum Quality Institute of America conducted a survey completed by 161 industry participants, including major oil companies, independent lubricant manufacturers, lubricant additive suppliers, and others, in September 2012.
Interesting and very telling takeaway from the survey is that 90% of those in our industry responding to the survey would not have their car serviced with engine oil without knowing the brand, viscosity grade, and API Service Classification of the product used. They say consumers have a right to this information to protect them from fraud and product misrepresentation. In addition, such information is critical to assuring their warranties remain intact.
